We offer a variety of managed services and support to enable our customers to maximize/leverage new and existing SharePoint environments.

    Our objective is to support your SharePoint Online or on-premises engineer's tasks.

    IT Partner responsibilities #

    • Day-to-day SharePoint support
    • Creation and maintenance of sites based on available templates
    • End user support for usage of existing SharePoint functionality
    • End user support for usage of SharePoint features for new business needs
    • Quick resolution of trouble tickets
    • Regular backups of sites
    • Integrated monitoring and management
    • Technical and services pack updates on availability
    • Disaster recovery and ensuring business service continuity

    Client responsibilities #

    • Provide a dedicated point of contact responsible for working with IT Partner and coordinate any outside vendor resources and schedules
    • Configure all networking equipment, such as load balancers, routers, firewalls, and switches
    • Provide access to physical and virtual servers and/or systems and services, as needed
    • Provide remote and/or physical access to facility and systems required to complete work

    Outside the scope of this project (additional cost items) #

    • Training of customer team(s)
    • Desktop software settings
    • Any issues not directly related to SharePoint

    Related services

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    $175 per hour