This service description provides an overview of the user information synchronization between Azure AD (Entra ID) and Ramp, a cloud-based integration solution that enables seamless and secure data exchange between two platforms for managing employee information. The service allows users to create, update, and deactivate employee accounts in both systems with a single action, ensuring data consistency and accuracy across the organization. The service also supports custom mapping of user attributes, and logging of synchronization activities for auditing purposes.

Benefits • Reduce manual work and human errors by automating the creation, update, and deactivation of user accounts in both Azure AD and Ramp. • Ensure data quality and compliance by maintaining consistent and accurate user information across the two platforms. • Monitor and troubleshoot synchronization issues by accessing detailed logs of synchronization activities and errors.

Features • One-way or bidirectional synchronization of user information between Azure AD and Ramp. • Custom mapping of user attributes, such as name, email, phone number, department, job title, etc. • Support for different synchronization modes, such as full synchronization, incremental synchronization, or on-demand synchronization. • Logging of synchronization activities and errors for auditing and troubleshooting purposes.

IT Partner responsibilities #

1. Check prerequisites for synchronization implementation
2. Create a webhook on Ramp side.
3. Configure Azure application according to the requirements to parse information from webhook.
4. Enabling and testing.
5. Providing documentation.

Client responsibilities #

1. Coordinate Client resources and staff schedules
2. Provide a dedicated point of contact responsible for working with IT Partner
3. Coordinate any outside vendor resources and schedules
4. Provide administrative access to Microsoft 365 tenant
5. Notify users about new services
6. Review and approve engagement deliverables in a timely manner

Additional cost items not provided by this project #

1. Migration of any data to Azure, such as applications, mail, virtual machines, databases and files (can be purchased as an additional service).
2. Installation of user programs (except for the office suite) on virtual machines (this setting can be is discussed individually).
3. Workstation configuration.

Upon completion of the project, we will provide a project closeout report. This document will indicate the final project status, including acceptance criteria matching, any outstanding issues, and the final budget. If you require more extensive documentation, it can be provided for an additional fee.

Prerequisites #

1. You have administrative access to your company tenant
2. You have administrative access to Ramp.
3. A domain name that is verified in Azure AD.

Plan #

The plan may vary depending on your needs.

1. Kickoff meeting
2. Collecting data required for the project
3. Creating of webhook on Ramp.
4. Create Azure cloud application.
5. Verification and fixing issues on one test account.
6. Production implementation for all users.

Success Criteria #

1. Integration between Ramp and Azure AD has been implemented according to the requirements.
2. Integration testing completed successfully.
3. Client was provided with general instructions describing the functionality of the system.
4. Client was given access to services that support the integration, such as an Azure Function App, an Azure Logic App, and others.