Phone System add-on for Auto-attendant and Calling Queues coming soon
Phone System is the Microsoft technology for enabling call control and PBX capabilities in the Office 365 cloud with Skype for Business Online and Microsoft Teams. Phone System allows you to replace your existing PBX system with a set of features delivered from Office 365 and tightly integrated into your organization's cloud experience. Auto-attendant and Calling Queues are key features for the Phone System service.
Starting August 1, 2019 Phone System Auto-attendant and Calling Queues features will be available as a $0 add-on for customers who already have either a stand-alone Phone System subscription and/or an Office 365 suite subscription that includes Phone System. This creates more flexibility for customers who today are only able to utilize these features if they have Phone System and a Microsoft Calling Plan.
Customers will be able to acquire 25 0$ Voice Apps SKUs plus 1 0$ Voice App SKU for every 10 Phone System licenses they own. Phone System licenses can be acquired as an add-on or as part of the E5 SKU.