From July 1, 2017, the Dynamics 365 line was repackaged. The CRM applications are now called the Customer Engagement Plan. The ERP application is now called Dynamics 365 for Finance and Operations, however it is only available as part of the Unified Operations Plan which also includes the standalone applications Dynamics 365 for Talent and Dynamics 365 for Retail. Together, the two plans form the Dynamics 365 Plan.
Dynamics 365 - is the next generation of intelligent business applications. Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need, add applications as your business grows.
Rethink what’s possible for your business when you:
Application subscriptions are named user subscriptions where a user is licensed only for one individual application. This is largely how business applications have traditionally been licensed. Application subscriptions also include use rights to PowerApps for mobile app creation and use against Dynamics 365 data.
Dynamics 365 has the following applications:
Plan subscriptions are new with Dynamics 365. With one single user subscription, a Plan subscription is the most cost-effective option to provide ultimate flexibility, for a user to have access to any Dynamics 365 functionality needed to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan applications as well as to use Microsoft PowerApps, the mobile application platform service.
Get full use of applications that help connect and manage your business operations. You can download a licensing guide here.
License for one user (user/month) | |||
CSP-ELIT-ac8fe83e977b | Dynamics 365 Unified Operations Plan | N/A |
Dynamics 365 Customer Engagement Plan gives you the flexibility to work with any application functionality. Dynamics 365 Customer Engagement Plan includes flexibility to use:
Licensing becomes simpler because all Customer Engagement Plan business application rights are included.
You can download a licensing guide here.
License for one user (user/month) | |||
CSP-ELIT-6f50979f0579 | Dynamics 365 Customer Engagement Plan Tier 1 (1-99 users) | N/A |
BEST VALUE PLAN
Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 Unified Operations Plan.
License for one user (user/month) | |||
CSP-ELIT-988549a565f7 | Dynamics 365 Plan | N/A |
Plan subscriptions are new with Dynamics 365. With one single user subscription, a Plan subscription is the most cost-effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done.
Plan subscriptions provide users rights to use functionality across any of the respective Plan applications as well as use of Microsoft PowerApps, the mobile application platform service.
Turn relationships into revenue
Go beyond sales force automation by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-95802034d7f8 | Dynamics 365 Sales Enterprise Edition | $95.00 |
License for one device (device/month) | |||
CSP-ELIT-c69957137939 | Dynamics 365 Sales Enterprise Edition Device | $145.00 |
License for one user (user/month) | |||
CSP-ELIT-3c0040b2eb4d | Dynamics 365 for Sales Professional | N/A |
Bring out the best in your people
Drive success by providing exceptional experiences across the talent journey, from attracting the right people with native LinkedIn tools to employee onboarding, engagement, and growth.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-1560a8e8e6a1 | Dynamics 365 for Talent | N/A |
Engage every shopper
Personalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience that unifies digital, in-store, and back office operations.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-aae69800a3ef | Dynamics 365 Commerce | $180.00 |
Master the service call
Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-c2e9b23f7430 | Dynamics 365 Field Service | $95.00 |
License for one device (device/month) | |||
CSP-ELIT-3fe7ddf4e887 | Dynamics 365 Field Service Device | $145.00 |
Earn customers for life
Improve customer service through a single, unified experience that delivers end-to-end service across every channel—earning customer loyalty and empowering agents.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-1a06bb874ed6 | Dynamics 365 Customer Service Enterprise | $95.00 |
License for one device (device/month) | |||
CSP-ELIT-31ebb879deac | Dynamics 365 Customer Service Enterprise Device | $145.00 |
Microsoft Dynamics 365 for Project Service Automation is designed for professionals who manage projects and the associated customer engagement process end-to-end. This provides licensed users with capabilities required for:
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-0f743fffedc9 | Dynamics 365 Project Service Automation | N/A |
The Microsoft Dynamics 365 for Finance and Operations includes full read, edit and approval access across the Finance and Operations application plus Microsoft PowerApps. Finance and Operations provides the operations features and capabilities including but not limited to financial, manufacturing and supply chain capabilities that are not included in other standalone Dynamics 365 Unified Operations Plan applications.
The Dynamics 365 for Finance and Operations application cannot be licensed as a standalone application and is licensed exclusively with the Dynamics 365 Unified Operation Plan or Dynamics 365 Plan SLs.
The Marketing application is licensed per organization and is based on contacts in the database (active and inactive). “Contact” refers a contact entity in the Customer Engagement database. There is no purchase requirement for user licenses. The administrator will be able to assign user licenses through the admin portal for users that need access to the Marketing application. Since Marketing is an organization-based license, customers may install, use, and configure one Dynamics 365 for Marketing application with only one Dynamics 365 instance.
License for one organization (organization/month) | |||
CSP-ELIT-c714e7ed6258 | Dynamics 365 Marketing | $1,500.00 |
Microsoft Dynamics 356 Business Central (previously known as Dynamics 365 for Finance and Operations, Business edition) fits the needs of midsize businesses with core business needs. It helps organizations connect their financials, sales, purchase, inventory, projects, service, and operations. With Dynamics 365 Business Central, you must license at least one Dynamics 365 Essential or Dynamics 365 Premium user. Additional access to the service functionality by other users is licensed with Dynamics 365 Business Central Team Members. Dynamics Business Central functionality is delivered through Dynamics 365 Essential or Dynamics 365 Premium users.
Dynamics Business Central Essentials includes:
License for one user (user/month) | |||
CSP-ELIT-542813f00a37 | Dynamics 365 Business Central Essential | $70.00 |
Dynamics 365 Business Central is a comprehensive business management solution for SMBs. The Dynamics 365 Business Central Premium includes:
License for one user (user/month) | |||
CSP-ELIT-81840365c119 | Dynamics 365 Business Central Premium | $100.00 |
The Dynamics 365 Business Central Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access as well as some write access for select light tasks across Dynamics 365 Business Central functionality for a given tenant.
For more information, please click here.
License for one user (user/month) | |||
CSP-ELIT-69e8442068dc | Dynamics 365 Business Central Team Member | $8.00 |