IT Infrastructure Monitoring and Support

    from $90 per seat / ITPWW250MSPRC

    IT systems monitoring is an integral part of enterprise information infrastructure managing, which consists of constant control and periodic analysis of IT infrastructure components by tracking the dynamics of changes occurring with them. The key objective of IT monitoring systems is to obtain, store, and analyze information about the state of the controlled elements of the company IT structure. A special program allows you to quickly respond to problems in the work of IT services, as well as effectively prevent malfunctions.

    Managed Services / SCCM

    Remote Support Help Desk Service

    $175 per hour / ITPWW240MSPRC

    Remote help desk service to help solve outstanding issues for users under SLA.

    Managed Services / SCCM

    Post-Migration Support for Admin

    $175 per hour / ITPWW210CONOT

    Qualified assistance in resolving any issues after migration to the Office 365 cloud services.

    Managed Services / Office 365

    CIO on Demand

    / ITPWW120CONOT

    Our CIO on Demand service provides an affordable way to inject some CIO leadership or coaching into businesses that cannot afford an expensive, full-time CIO.

    Managed Services / SCCM

    Dynamics 365 Administrator on Demand

    $25 per user per month ($300 min) / ITPWW170MSPRC

    Our engineers take care of irregular administration chores in your Dynamics 365. Support is available by phone, Skype for Business, or remotely.

    Managed Services / Dynamics 365

    Exchange Online Administrator on Demand

    / ITPWW150MSPRC

    Our engineers take care of irregular administration chores in Exchange Online. Support is available by phone, Skype for Business, or remotely.

    Managed Services / Exchange Online

    Hosting your Windows or Linux VM or App

    5% discount on Azure costs / ITPWW120MSPRC

    Azure offers several ways to host apps in the cloud: Azure App Service, Virtual Machines, Service Fabric, and Cloud Services. We provide Azure subscriptions as a turnkey service. We take care of any issues, such as making payments to Microsoft, and manage your subscription for you. This service also includes hours of technical support.

    Managed Services / Microsoft Azure

    Office 365 Administrator On Demand

    $15 per user per month ($105 min) / ITPWW140MSPRC

    Administration on demand is a service whereby our staff takes care of irregular administration chores, such as creating new users or managing existing Exchange Online transport rules in your Office 365 tenant. Support is available by phone, Skype for Business, or remotely.

    Managed Services / Office 365

    Office 365 Break/Fix Support (included for free with any O365 plan)

    Free or $2 per user, per month ($75 min.) / ITPWW190MSPRC

    With this service, we combine the best of both sides: Microsoft, as a vendor, provides managed support with a fee for the services they sell through us, IT partner. And we (IT partner) provide a free Break/Fix support service to pre-solve any problems that Microsoft did not solve early.

    Managed Services / Office 365

    SharePoint Engineer as a Service

    $175 per hour / ITPWW120IMPOT

    We offer a variety of managed services and support to enable our customers to maximize/leverage new and existing SharePoint environments.

    Managed Services / SharePoint Online

    Teams / Skype for Business Administrator on Demand

    $1 per user per month ($75 min) / ITPWW180MSPRC

    Our engineers take care of irregular administration chores for your Skype for Business Online. Support is available by phone, a Skype for Business session, or remotely.

    Managed Services / Microsoft Teams