The service has several parts:
Integration Services #
Integration Services include competitively priced assembly, configuration, and customization of IT products to your specifications. We focus on consistently delivering the highest quality and the most comprehensive offerings available, including complete project management for all of our integration services.
Deployment & Installation Service #
You might add another migration or implementation services; also, we highly recommend checking out our Deployment of devices with Windows AutoPilot service
Support Services -- Service Desk #
Use our Managed Service Desk to manage implementation and support services. This centralized team of technicians, engineers, and customer service representatives is integral in providing work order management, technical support, and resource coordination.
End-of-Life Services (EOL) #
We offer a full, comprehensive program including revenue share, direct purchase, data destruction, and disposal/recycling services
Customer benefits #
- Financial flexibility: Device as a Service lowers the barrier to entry for customers by shifting the financial investment from a capital expenditure to an operational expenditure. This is a great option for small and midsize businesses looking for scalability and flexibility in hardware and IT deployment.
- Faster refresh rates: Customers will receive the latest software upgrades with lower overhead cost, and can choose to have the latest device offering. This faster refresh cycle increases productivity and serves as an added employee benefit.
- Ease of use: Each Device as a Service offering will include all elements needed for a productive workplace, with one easy monthly billing and one integrated support channel.
- Recruiting tool: Because the new workforce demands the latest and greatest technology, customers can leverage new devices as a competitive edge as they recruit their new workforce.
Our objective is to add synergy between Microsoft Surface devices, Microsoft Cloud services, and your business aims.
Device as a Service (DaaS) delivers a modern service model that simplifies how organizations source, support, and manage IT. With DaaS, our customers can increase user productivity, operational efficiency, and cost predictability.
Small- and medium-sized businesses have to deal with the same cyberattacks and the same industry and government data regulations as large companies, but without the big IT department and budget to plan and implement protective measures. Migration to the cloud helps, but still leaves some very important vulnerabilities, like social engineering-based attacks. We will help you evaluate how secure your business data is and propose concrete steps to fix the vulnerabilities.
A communication plan is your road map for getting information about upcoming project(s) delivered to everyone involved. It’s an essential tool for ensuring a smooth and stress-free implementation or migration project performed on time and within budget. We will develop and approve email templates, internal website content, and any step-by-step instructions, manuals, and videos.