Business Process Automation (BPA) is an implementation of a business process management system with the help of IT. Such a system simplifies business operations, improves the quality of work, and reduces costs using modern and efficient technologies.

    Business Process Automation provides the following benefits:

    • Elimination of routine and repetitive manual operations
    • Information is processed and transmitted much faster
    • The entire enterprise (or separate units) receives service in a single information space
    • Programmed reports and documents are generated automatically
    • The convenience of database operating increases and the work becomes more accurate, complete, and non-contradictory
    • Human errors are eliminated
    • Work efficiency of employees is increased
    • The whole organization (or separate units) becomes a single complex that is combined by regular standardized business processes and information systems

    In this solution, we are able to use Microsoft services such as:

    1. PowerApps
    2. Flow 
    3. SharePoint Online 
    4. Exchange Online 
    5. Dynamics 365 
    6. Power BI 

    It is also possible to connect to many other services, like Twitter or Facebook.

    IT Partner responsibilities  #

    We offer to automate your work in systems such as SharePoint, Teams, Exchange Online, Dynamics 365, and others. We will help you develop a system based on your needs that will simplify the work of employees and make it more effective. We will:

    1. design the statement of work with Client staff
    2. design a development plan
    3. develop solutions if needed
    4. create instructions for users
    5. offer support for solutions after implementation

    Client responsibilities  #

    1. Coordinate Client resources and staff schedules
    2. Provide a dedicated point of contact responsible for working with IT Partner
    3. Provide all the necessary information for the statement of work preparation
    4. Provide an account in the required services, with the rights necessary to implement the service
    5. Coordinate any outside vendor resources and schedules
    6. Configure all network equipment, such as load balancers, routers, firewalls, and switches
    7. Review and approve engagement deliverables in a timely manner
    8. Request and approve all change management tickets (if applicable) in the Client environment

    Prerequisites  #

    1. You must have the appropriate Office 365 subscription or should be prepared to purchase it

    Additional cost items not provided by the project #

    1. License and subscriptions
    2. Staff education

    Plan  #

    The plan may vary depending on your needs.

    1. Kickoff meeting
    2. The statement of work and development plan design
    3. The development process (time needed may depend on the situation)
    4. Implementation and testing
    5. Verification and fixing issues
    6. Project closure and acceptance

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    $175 per hour