# Office 365 E5 > Enterprise-grade Office apps, email, collaboration, analytics, and E5-level security/compliance tools for eligible nonprofit organizations. Canonical: https://o365hq.com/subscriptions/office-365-e5-nonprofit Provider: IT Partner LLC — US Microsoft partner since 2006. Book: https://o365hq.com/book ## Pricing (CSP / NCE, per seat per month unless noted) | Segment | Term · Billing | Invoice per cycle | Monthly equivalent | vs annual-upfront | |---|---|---|---|---| | Charity | 1-year · Annual | $196.80 | $16.40/mo | +0.0% | | Charity | 1-year · Annual | $196.80 | $16.40/mo | +0.0% | | Charity | 1-year · Monthly | $17.22 | $17.22/mo | +5.0% | | Charity | 1-year · Monthly | $17.22 | $17.22/mo | +5.0% | | Charity | Monthly · Monthly | $19.68 | $19.68/mo | +20.0% | | Charity | Monthly · Monthly | $19.68 | $19.68/mo | +20.0% | Prices are Microsoft ERP (estimated retail) — the same price as buying direct; IT Partner adds advisory and support on top. Last price sync: 2026-10-01. Office 365 E5 is the top Office 365 productivity plan for nonprofits that need full Office apps, enterprise email and collaboration, Power BI Pro, and E5-level security/compliance capabilities, but do not need the Windows, Intune, and broader endpoint-management components found in Microsoft 365 E5. ## What's included - Microsoft 365 Apps for enterprise, including full desktop Office apps for licensed users. - Exchange Online email and calendaring for staff mailboxes. - SharePoint and OneDrive for intranet, document management, and file storage. - Microsoft Teams meetings, chat, and collaboration capabilities associated with Office 365 E5, subject to current Microsoft regional and licensing rules. - Audio Conferencing depends on the selected Charity SKU variant; the source pack shows both Office 365 E5 and Office 365 E5 without Audio Conferencing nonprofit variants. - Power BI Pro for licensed users. - Microsoft Defender for Office 365 Plan 2 capabilities for advanced protection against phishing, malware, unsafe links, and unsafe attachments. - E5-level Microsoft Purview compliance capabilities associated with Office 365 E5, such as advanced eDiscovery, audit, retention, and information protection features, subject to Microsoft service availability. ## Not included - Windows Enterprise licensing. - Microsoft Intune as a full endpoint management license. - Microsoft Defender for Endpoint as a standalone endpoint security entitlement. - Domestic or international PSTN Calling Plans, phone numbers, Operator Connect service charges, or pay-as-you-go telephony usage. - Audio Conferencing when the nonprofit selects the Office 365 E5 without Audio Conferencing SKU. - A guarantee of nonprofit eligibility; Microsoft must approve the organization for nonprofit pricing. ## Key limits - Each person using the service needs their own assigned license. - Telephony scenarios may require separate Calling Plans, Operator Connect, Direct Routing, phone numbers, or other voice services. - Exact mailbox, archive, OneDrive, SharePoint, and compliance service limits follow Microsoft’s current service descriptions. - Annual-commitment subscriptions are designed for stable seat planning; verify current Microsoft CSP/NCE reduction and cancellation rules at quote time. ## Licensing mechanics (CSP/NCE) ### Commitment & payment options For the Charity segment, the source pack shows a monthly term paid monthly, annual terms paid annually, and annual terms paid monthly. It also shows a monthly trial SKU. Charity variants are present both with Audio Conferencing and without Audio Conferencing. ### The cancellation window The source pack does not state cancellation-window rules. Confirm the current Microsoft CSP/NCE cancellation and seat-reduction policy at quote time before choosing between monthly and annual terms. ### Adding & reducing seats The source pack does not state seat-addition, proration, or seat-reduction rules. Review current Microsoft CSP/NCE policy at quote time, especially if staffing levels or funding may change during the subscription term. ### At renewal The source pack does not state renewal or auto-renewal behavior. Confirm renewal settings, change deadlines, and any seat-reduction options in the CSP portal before order placement and again before renewal. ### Upgrades & switches Office 365 E5 is already the top Office 365 plan, and the source pack shows Charity variants with and without Audio Conferencing. Review the desired variant before purchase; any move to Microsoft 365 E5, a lower plan, or a different variant should be checked against current CSP/NCE change rules at the time of quoting. ### Transferring to IT Partner For an existing Microsoft 365 tenant, transfer-in details should be verified case by case. IT Partner should review current licenses, renewal dates, nonprofit eligibility, tenant settings, and whether any data migration is actually required before the transfer. ## FAQ ### What does Office 365 E5 include for an eligible charity? Office 365 E5 includes the top Office 365 productivity bundle for named users, because it combines Microsoft 365 Apps for enterprise, Exchange Online, SharePoint, OneDrive, Teams collaboration, Power BI Pro, Defender for Office 365 Plan 2, and E5-level Microsoft Purview compliance capabilities. It is licensed per user and is managed in the Microsoft 365 admin center. ### What is not included in Office 365 E5? Office 365 E5 does not include Windows Enterprise, a full Microsoft Intune endpoint-management license, or Microsoft Defender for Endpoint as a standalone endpoint security entitlement, because those are part of broader Microsoft 365 plans rather than the Office 365 E5 plan. It also does not include PSTN Calling Plans, phone numbers, Operator Connect charges, Direct Routing carrier costs, or usage-based telephony charges. ### Is Office 365 E5 the same as Microsoft 365 E5 for Nonprofits? No, Office 365 E5 is not the same as Microsoft 365 E5 for Nonprofits, because Office 365 E5 focuses on productivity, email, collaboration, Power BI Pro, and Office 365 security and compliance. Microsoft 365 E5 adds broader Windows, device-management, identity, endpoint-security, and management components, so nonprofits needing Intune, Windows Enterprise, or endpoint protection should compare Microsoft 365 E5 instead. ### Who is eligible to buy Office 365 E5 nonprofit pricing? Office 365 E5 nonprofit pricing is available only to organizations Microsoft approves for nonprofit or charity eligibility, because mission-driven status alone does not automatically qualify a tenant. Before quoting or ordering, the nonprofit tenant should be verified for Microsoft nonprofit eligibility and the correct Charity offer should be selected. ### Is Office 365 E5 a free grant? No, the Charity source offer includes a trial SKU and paid nonprofit subscription options, because the trial is for evaluation or pilot use and is not the same as a permanent grant. A nonprofit should confirm trial length, conversion behavior, and any trial-specific limits with IT Partner before using the trial for production planning. ### Does Office 365 E5 include Audio Conferencing? It depends on the selected Charity SKU, because the source offer includes both Office 365 E5 and Office 365 E5 without Audio Conferencing. If dial-in meeting access is required, the nonprofit should choose the variant with Audio Conferencing and confirm current Microsoft regional availability and Teams meeting rules before purchase. ### Does Office 365 E5 include Teams Phone or external calling? No, Office 365 E5 does not by itself make all phone costs disappear, because PSTN calling, phone numbers, Calling Plans, Operator Connect, Direct Routing, and carrier usage may require separate services. It can support Teams meetings and collaboration, but a telephony project should be scoped separately. ### Is Microsoft Teams included with Office 365 E5? Microsoft Teams collaboration and meetings capabilities associated with Office 365 E5 are included, subject to Microsoft’s current regional and licensing rules, because Teams availability can vary by geography and Microsoft licensing changes. A nonprofit should verify the tenant country, Teams requirements, and any regional licensing constraints at quote time. ### Can a nonprofit add Microsoft 365 Copilot to Office 365 E5? Microsoft 365 Copilot may be available as an add-on for qualifying Microsoft 365 and Office 365 enterprise plans, including Office 365 E5 in many Microsoft licensing channels, because Copilot is licensed separately from the base productivity plan. A nonprofit should confirm current Copilot eligibility, required base licenses, data-governance readiness, and nonprofit availability with IT Partner before ordering. ### Does Office 365 E5 include Power BI Pro? Yes, Office 365 E5 includes Power BI Pro for licensed users, because Power BI Pro is part of the Office 365 E5 entitlement set. This is useful for nonprofit reporting, program measurement, finance dashboards, and leadership analytics without buying Power BI Pro separately for those E5 users. ### What security features does Office 365 E5 add over lower Office 365 plans? Office 365 E5 adds advanced Office 365 security such as Microsoft Defender for Office 365 Plan 2 capabilities, because E5 is designed for stronger protection against phishing, malware, unsafe links, unsafe attachments, and investigation workflows. It is a strong fit for charities handling donor data, client records, case files, or sensitive communications. ### What compliance features are included in Office 365 E5? Office 365 E5 includes E5-level Microsoft Purview compliance capabilities associated with Office 365 E5, because it is the flagship Office 365 plan for organizations needing stronger information governance and compliance tooling. Capabilities can include advanced eDiscovery, audit, retention, and information protection features, subject to Microsoft service availability and current service descriptions. ### Should a nonprofit choose Office 365 E5 instead of Office 365 E3? A nonprofit should choose Office 365 E5 instead of Office 365 E3 when it needs E5-level security, compliance, analytics, or Audio Conferencing-related capabilities, because E3 is better suited to core Office apps, email, and collaboration. If only a subset of staff needs E5 features, a mixed-license design may be more cost-effective than licensing every user with E5. ### Should a nonprofit choose Office 365 E5 or Microsoft 365 Business Premium? Office 365 E5 is usually better when the priority is enterprise Office apps, email, collaboration, Power BI Pro, and E5-level Office security and compliance, because it is the top Office 365 productivity plan. Microsoft 365 Business Premium is often worth comparing for smaller nonprofits that prioritize device management and security capabilities such as Intune-style endpoint management over the full Office 365 E5 feature set. ### What commitment and payment options are available for Office 365 E5 Charity licensing? The Charity offer includes monthly commitment paid monthly and annual commitment options paid either upfront or monthly, because the source pack shows both monthly and annual terms. Annual upfront is the strongest per-seat posture in the rows shown, annual paid monthly can spread cash flow while keeping an annual commitment, and month-to-month is the flexibility-first option. ### Can a nonprofit cancel Office 365 E5 or reduce seats after purchase? Cancellation and seat-reduction rights must be confirmed at quote time, because the source pack does not state current Microsoft CSP or New Commerce Experience cancellation-window rules. Annual commitments are designed for stable seat planning, so nonprofits with uncertain funding or staffing should review reduction, renewal, and cancellation rules before ordering. ### Can a nonprofit add more Office 365 E5 seats during the subscription term? Seat additions are generally handled through the Microsoft 365 admin and CSP purchasing process, but exact proration and change rules should be verified at the time of order, because the source pack does not state seat-addition mechanics. Each person using Office 365 E5 needs an assigned named-user license. ### How should a nonprofit get started with Office 365 E5 deployment? A nonprofit should start by confirming Microsoft nonprofit eligibility, choosing the correct Audio Conferencing variant, and selecting the right commitment model, because these choices affect licensing and user experience. A practical rollout usually covers tenant readiness, identity, DNS and mail-flow planning if needed, Office apps, Teams and file collaboration, then security and compliance policies such as anti-phishing, retention, audit, eDiscovery, and data protection. ### Can an existing Microsoft 365 nonprofit tenant transfer Office 365 E5 licensing to IT Partner without downtime? In many CSP partner-transfer scenarios, no tenant data migration is required, because the same Microsoft 365 tenant can often remain in place while the licensing relationship changes. IT Partner should still review the current tenant, subscriptions, renewal dates, nonprofit eligibility, and partner relationship before transfer to reduce risk and avoid service disruption. ### Will switching Office 365 E5 nonprofit licensing to IT Partner change the Microsoft service or price level? Switching the CSP licensing relationship should not change the Microsoft cloud service itself, because Office 365 E5 remains the same Microsoft service when the same tenant and equivalent SKU are used. The final nonprofit offer, term, billing option, and quote should be confirmed with IT Partner, because eligibility, SKU variant, renewal timing, and current Microsoft CSP rules can affect the transaction. ### Do nonprofits need GCC, GCC High, or special data residency for Office 365 E5? Most charities use Microsoft’s commercial nonprofit cloud offers, not GCC or GCC High, because nonprofit eligibility is separate from U.S. government cloud eligibility. If a nonprofit has government contracts, regulated data, residency obligations, or specific compliance requirements, it should confirm the correct cloud environment, tenant geography, and data-residency implications with IT Partner before buying Office 365 E5. --- To buy or migrate with zero downtime, book a call with Mike (https://o365hq.com/book) or email sales@o365hq.com. Same Microsoft price, partner support included.