# Dynamics 365 e-Commerce Tiers

> A Microsoft Dynamics 365 Commerce catalog offering for Charity nonprofit buyers, organized around e-Commerce tier, band, and separate overage SKUs.

Canonical: https://o365hq.com/subscriptions/dynamics-365-ecommerce-nonprofit-pricing
Provider: IT Partner LLC — US Microsoft partner since 2006. Book: https://o365hq.com/book

## Pricing (CSP / NCE, per seat per month unless noted)

| Segment | Term · Billing | Invoice per cycle | Monthly equivalent | vs annual-upfront |
|---|---|---|---|---|
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Annual | $1800 | $150/mo | +0.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | 1-year · Monthly | $157.50 | $157.50/mo | +5.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | Monthly · Monthly | $180 | $180/mo | +20.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Annual | $14400 | $1200/mo | +700.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | 1-year · Monthly | $1260 | $1260/mo | +740.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | Monthly · Monthly | $1440 | $1440/mo | +860.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Annual | $52200 | $4350/mo | +2800.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | 1-year · Monthly | $4567.50 | $4567.50/mo | +2945.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | Monthly · Monthly | $5220 | $5220/mo | +3380.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Annual | $111600 | $9300/mo | +6100.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | 1-year · Monthly | $9765 | $9765/mo | +6410.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |
| Charity | Monthly · Monthly | $11160 | $11160/mo | +7340.0% |

Prices are Microsoft ERP (estimated retail) — the same price as buying direct; IT Partner adds advisory and support on top. Last price sync: 2026-10-01.

The supplied Charity catalog for Dynamics 365 Commerce is organized around e-Commerce Tier 1, Tier 2, and Tier 3 band SKUs, with separate overage SKUs. It is not shown here as a simple per-user seat license.

## What's included

- Nonprofit-priced Dynamics 365 e-Commerce Tier 1, Tier 2, and Tier 3 band SKUs.
- Band options within each tier, as listed in the Charity catalog.
- Charity segment catalog entries for the listed Dynamics 365 Commerce e-Commerce SKUs.

## Not included

- A free trial is not listed in the source pack.
- Government/GCC availability is not listed in the source pack.
- Overage is not included as a base entitlement on this page; the source pack lists separate overage SKUs with their own terms, billing options, and unit prices.
- This page does not confirm exact transaction, order, page-view, storefront, or other usage thresholds for each tier or band.
- This page does not confirm whether additional Dynamics 365 app licenses, implementation services, payment providers, tax engines, or third-party integrations are required for your deployment.

## FAQ

### What is Dynamics 365 Commerce in the Charity catalog?

Dynamics 365 Commerce is a Microsoft Dynamics 365 Commerce catalog offering for Charity nonprofit buyers, because the supplied CSP catalog lists nonprofit-priced Dynamics 365 e-Commerce tier, band, and overage SKUs under the Charity segment. It is organized by e-Commerce Tier 1, Tier 2, and Tier 3 with multiple bands, not as a simple per-user seat license.

### Is Dynamics 365 Commerce licensed per user or by e-Commerce tier and band?

Dynamics 365 Commerce is licensed in this catalog by e-Commerce tier and band, because the Charity SKUs are listed as Dynamics 365 e-Commerce Tier 1, Tier 2, and Tier 3 band items with separate overage SKUs. Buyers should not treat this page as a complete capacity entitlement statement; confirm Microsoft’s current tier and band definitions before purchase.

### What is included in the Charity Dynamics 365 Commerce catalog listing?

The supplied Charity listing includes nonprofit-priced Dynamics 365 e-Commerce Tier 1, Tier 2, and Tier 3 band SKUs, because those are the catalog entries shown for Dynamics 365 Commerce in the Charity segment. It also includes matching overage SKUs by tier and band, but those overage items are listed separately from the base tier/band SKUs.

### What is not confirmed as included with Dynamics 365 Commerce?

This catalog page does not confirm exact transaction, order, page-view, storefront, or other usage thresholds, because the source only lists tier, band, billing, term, and SKU information. It also does not confirm whether implementation services, payment providers, tax engines, fraud tools, customer service capabilities, or third-party integrations are included, so those items should be validated with IT Partner before ordering.

### Does Dynamics 365 Commerce include overage usage?

No, overage should not be assumed to be included in the base tier/band entitlement, because the Charity catalog lists separate overage SKUs for the tiers and bands. A nonprofit should confirm what usage event triggers overage, how it is measured, and which overage SKU applies before it commits.

### How should a nonprofit choose between Tier 1, Tier 2, and Tier 3?

A nonprofit should choose the tier only after validating Microsoft’s current e-Commerce definitions, because the source catalog identifies Tier 1, Tier 2, and Tier 3 but does not define the capacity thresholds or usage measurements. IT Partner should help map expected digital commerce volume, storefront needs, and overage exposure to the correct tier and band.

### What do the band numbers mean for Dynamics 365 e-Commerce SKUs?

The band numbers are catalog variants within each e-Commerce tier, because the Charity catalog lists multiple bands across Tier 1, Tier 2, and Tier 3. The source does not define what each band represents, so the meaning of each band and its threshold should be confirmed against current Microsoft licensing terms before quoting.

### Is there a free trial for Dynamics 365 Commerce?

No free trial is listed in the supplied source pack, because every Charity entry for Dynamics 365 Commerce is marked as a paid, non-trial SKU. If a trial, pilot, or sandbox is needed, the nonprofit should ask IT Partner to confirm current Microsoft availability and deployment options.

### What commitment and billing options are shown for Charity nonprofit pricing?

The Charity catalog shows month-to-month commitment paid monthly, annual commitment paid upfront, and annual commitment paid monthly, because the source lists P1M and P1Y terms with monthly and annual billing options. Annual upfront is the lowest-cost posture in the supplied catalog, annual paid monthly runs higher, and month-to-month gives the shortest commitment.

### Is a three-year term available for Dynamics 365 Commerce?

No three-year term is listed in the supplied Charity catalog, because the source shows only P1M and P1Y terms for Dynamics 365 Commerce e-Commerce tier, band, and overage SKUs. If a longer commitment is required for procurement, IT Partner should confirm whether Microsoft has any current program option outside this catalog snapshot.

### Can a Charity customer cancel or reduce Dynamics 365 Commerce after ordering?

Cancellation and reductions depend on the Microsoft CSP term and the rules in effect at the time of order, because annual commitments generally carry stronger term obligations than month-to-month commitments. Since this product is tier/band based rather than per-user seat based in the supplied catalog, reductions usually mean changing or removing SKU quantities or tier/band choices under Microsoft’s applicable cancellation and renewal rules.

### Can a nonprofit upgrade from one e-Commerce tier or band to another mid-term?

An upgrade may be possible, but it should be validated before purchase, because the source catalog lists multiple tiers, bands, and overage SKUs but does not state mid-term change rules. IT Partner should confirm whether the intended move is treated as a new subscription, a SKU change, an upgrade, or a renewal-time adjustment under current Microsoft CSP rules.

### Does Dynamics 365 Commerce require other Dynamics 365 licenses?

Possibly, but this catalog page does not confirm prerequisites, because it only lists Dynamics 365 e-Commerce tier, band, and overage SKUs. Before ordering, a nonprofit should confirm whether it also needs other Dynamics 365 Commerce, Finance, Supply Chain, Dataverse, Power Platform, or related licenses for the planned deployment.

### Are Microsoft Teams, Microsoft 365, or user productivity licenses included?

No Teams or Microsoft 365 user licenses are shown as included, because the supplied Charity catalog entries are Dynamics 365 e-Commerce tier, band, and overage SKUs. If staff need Teams collaboration, Microsoft 365 productivity apps, or identity/security add-ons, those should be scoped and licensed separately.

### Is Microsoft Copilot included with Dynamics 365 Commerce?

Copilot is not confirmed as included by this catalog page, because the source does not list Copilot entitlements, AI add-ons, or user licenses. A nonprofit should verify any Dynamics 365, Microsoft 365 Copilot, or role-specific AI requirements separately before assuming AI functionality is available.

### Does Dynamics 365 Commerce include payment processing, tax calculation, point of sale, or fraud protection?

Those capabilities are not confirmed as included in this Charity listing, because the source only identifies e-Commerce tier, band, and overage SKUs. Payment providers, tax engines, point-of-sale rights, call center capabilities, fraud protection, and customer service integrations may require separate licensing, services, or configuration and should be validated with IT Partner.

### What security and compliance should a nonprofit review before buying Dynamics 365 Commerce?

A nonprofit should review identity, data protection, payment, privacy, and industry compliance requirements before purchase, because e-Commerce deployments often process customer, donor, order, and payment-related data. The supplied catalog does not state compliance certifications, data residency, payment-card responsibilities, or security add-ons for this SKU, so IT Partner should confirm the Microsoft service terms and any required third-party controls.

### Is Dynamics 365 Commerce available in GCC or GCC High?

GCC or GCC High availability is not shown in the supplied source pack, because the product is listed for Charity, Commercial, and Education segments but not Government. A nonprofit with government residency, sovereign cloud, or GCC High requirements should not rely on this Charity catalog entry and should confirm the correct Microsoft cloud and licensing path before ordering.

### Do nonprofits need to prove eligibility for Charity nonprofit pricing?

Yes, nonprofit eligibility should be confirmed before ordering, because the listed SKUs are explicitly nonprofit-priced Charity catalog items. Eligibility, program approval, and any Microsoft nonprofit requirements are separate from technical deployment, and IT Partner should verify status before quoting or placing the order.

### Can an existing Microsoft tenant move Dynamics 365 Commerce CSP management to IT Partner without downtime?

Yes, a CSP partner change can typically be handled without moving the tenant or reinstalling the service, because the Microsoft cloud tenant and subscriptions remain associated with the customer tenant while partner-of-record and subscription management are updated. The Microsoft catalog pricing for the same eligible Charity SKU and term is not changed merely by the transfer, but the final invoice, taxes, and partner commercial terms should be confirmed with IT Partner.

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