# eCommerce

> Nonprofit-priced Dynamics 365 Commerce cloud scale unit capacity for organizations that need to support digital commerce experiences.

Canonical: https://o365hq.com/subscriptions/dynamics-365-commerce-scale-unit-cloud
Provider: IT Partner LLC — US Microsoft partner since 2006. Book: https://o365hq.com/book

## Pricing (CSP / NCE, per seat per month unless noted)

| Segment | Term · Billing | Invoice per cycle | Monthly equivalent | vs annual-upfront |
|---|---|---|---|---|
| Charity | 1-year · Annual | $16575.60 | $1381.30/mo | +0.0% |
| Charity | 3-year · Annual | $16575.60 | $1381.30/mo | +0.0% |
| Charity | 3-year · Triennial | $49726.80 | $1381.30/mo | +0.0% |
| Charity | 1-year · Monthly | $1450.37 | $1450.37/mo | +5.0% |
| Charity | 3-year · Monthly | $1450.37 | $1450.37/mo | +5.0% |
| Charity | Monthly · Monthly | $1657.56 | $1657.56/mo | +20.0% |
| Charity | 1-year · Annual | $57375.60 | $4781.30/mo | +246.1% |
| Charity | 3-year · Annual | $57375.60 | $4781.30/mo | +246.1% |
| Charity | 3-year · Triennial | $172126.80 | $4781.30/mo | +246.1% |
| Charity | 1-year · Monthly | $5020.37 | $5020.37/mo | +263.5% |
| Charity | 3-year · Monthly | $5020.37 | $5020.37/mo | +263.5% |
| Charity | Monthly · Monthly | $5737.56 | $5737.56/mo | +315.4% |
| Charity | 1-year · Annual | $127500 | $10625/mo | +669.2% |
| Charity | 3-year · Annual | $127500 | $10625/mo | +669.2% |
| Charity | 3-year · Triennial | $382500 | $10625/mo | +669.2% |
| Charity | 1-year · Monthly | $11156.25 | $11156.25/mo | +707.7% |
| Charity | 3-year · Monthly | $11156.25 | $11156.25/mo | +707.7% |
| Charity | Monthly · Monthly | $12750 | $12750/mo | +823.0% |

Prices are Microsoft ERP (estimated retail) — the same price as buying direct; IT Partner adds advisory and support on top. Last price sync: 2026-10-01.

This subscription provides nonprofit-priced access to the selected Dynamics 365 Commerce Scale Unit - Cloud SKU, with Basic, Standard, and Premium variants available in the Charity catalog.

## What's included

- Dynamics 365 Commerce Scale Unit - Cloud nonprofit-priced subscription for the selected SKU variant
- Access to the selected Basic, Standard, or Premium scale unit option as purchased

## Not included

- Professional services, implementation, data migration, or custom integration work
- Payment processor, tax service, shipping, fraud, or other third-party service fees
- A guaranteed fit for every Dynamics 365 Commerce design without solution scoping
- Nonprofit eligibility approval, which is handled separately through Microsoft nonprofit validation
- A complete commerce implementation by itself

## FAQ

### What does eCommerce include?

eCommerce provides nonprofit-priced access to the selected cloud scale unit SKU, because the Charity catalog offers Basic, Standard, and Premium variants as separate purchase options. It is capacity for a Dynamics 365 Commerce architecture, not a complete commerce implementation by itself.

### What is not included with this nonprofit eCommerce SKU?

Implementation services, data migration, custom integrations, payment processing, tax calculation, shipping, fraud tools, and other third-party service fees are not included, because this SKU is a Dynamics 365 Commerce Scale Unit - Cloud subscription only. Nonprofit eligibility approval is also not included and must be completed separately through Microsoft nonprofit validation.

### Do we receive Basic, Standard, and Premium in one subscription?

No, you select one applicable variant, because the Charity catalog lists Basic, Standard, and Premium as separate Dynamics 365 Commerce Scale Unit - Cloud SKUs. IT Partner should help validate which scale unit option fits your expected workload before purchase.

### How should a nonprofit choose between Basic, Standard, and Premium?

A nonprofit should choose Basic, Standard, or Premium based on the required Dynamics 365 Commerce deployment pattern, performance expectations, and workload profile, because the source catalog confirms the variants but does not define a universal fit for every scenario. Capacity and performance assumptions should be validated with IT Partner before ordering.

### Is this a full eCommerce website or storefront solution?

No, this is not a full website or storefront implementation, because it is a Dynamics 365 Commerce Scale Unit - Cloud subscription intended to support commerce workloads within a broader Dynamics 365 Commerce solution. Design, configuration, integrations, content, migration, testing, and go-live work are separate project activities.

### Does this product require Dynamics 365 Commerce prerequisites?

Yes, prerequisites should be confirmed before purchase, because this is a non-core scale unit capacity SKU that must align with the customer’s Dynamics 365 Commerce architecture and licensing. IT Partner should verify the tenant, environment, region, and required Commerce licensing assumptions before the subscription is placed.

### Are Microsoft Teams, Microsoft 365, or Microsoft Copilot included?

No, Microsoft Teams, Microsoft 365, and Microsoft Copilot are not included, because this Charity catalog item is specifically Dynamics 365 Commerce Scale Unit - Cloud capacity. If your commerce project needs Teams collaboration, Microsoft 365 identity features, or Copilot capabilities, those subscriptions and prerequisites must be licensed separately.

### Are payment gateway, tax, shipping, or fraud services included?

No, payment gateway, tax, shipping, and fraud services are not included, because the listed entitlement is the selected Dynamics 365 Commerce Scale Unit - Cloud SKU. Those services usually require separate provider contracts, configuration, fees, and compliance review.

### Who can buy the Charity pricing for this Dynamics 365 Commerce Scale Unit?

Charity pricing is intended for organizations that qualify for Microsoft nonprofit eligibility, because Microsoft requires nonprofit validation before nonprofit-priced offers can be used. A buyer should confirm eligibility status before relying on the Charity catalog.

### Is there a free nonprofit grant or trial for this eCommerce SKU?

No trial SKU is listed for this product in the source catalog, because the available Charity entries are paid Basic, Standard, and Premium scale unit subscriptions. Microsoft nonprofit grants may apply to other Microsoft offers, but this specific catalog listing should not be treated as a free grant unless IT Partner confirms a current Microsoft program that applies.

### What commitment and billing options are available for nonprofit buyers?

The Charity catalog includes 1-month, 1-year, and 3-year commitment options, because the listed terms include monthly-term, annual-term, and three-year-term choices. Billing frequency depends on the term: monthly billing is listed for 1-month terms, monthly or annual billing for 1-year terms, and monthly, annual, or triennial billing for 3-year terms.

### Can we cancel this subscription after purchase?

Cancellation is governed by Microsoft CSP and New Commerce Experience rules for the selected term, because a monthly, annual, or three-year commitment can carry different cancellation and reduction limits. Confirm the current cancellation window, renewal date, and any non-cancellable period with IT Partner before ordering.

### Can we increase, reduce, or change scale unit quantities during the term?

Quantity and SKU changes may be possible only within Microsoft CSP rules for the selected commitment, because this is not a simple per-user seat license and the unit of measure is a Commerce scale unit SKU. Increases are often easier than reductions, while downgrades or reductions may need to wait until renewal, so confirm the exact change path with IT Partner.

### Can we upgrade from Basic to Standard or Premium later?

An upgrade may require purchasing or switching to a different scale unit SKU, because Basic, Standard, and Premium are separate catalog variants rather than feature toggles inside one subscription. IT Partner should confirm whether the desired change can be made immediately, at renewal, or through a new subscription path.

### Will moving this subscription to IT Partner as CSP cause downtime?

A properly coordinated CSP partner transfer should not require tenant migration or commerce data migration, because the Microsoft tenant and cloud environment can remain the same while the billing/support relationship changes. IT Partner should still review the current subscription, renewal date, and partner-of-record process to avoid a lapse.

### Will the Microsoft nonprofit price change if we transfer CSP management to IT Partner?

For the same nonprofit SKU, term, and billing option, the Microsoft catalog basis should be the same, because CSP partners transact Microsoft catalog offers rather than creating a different product. The final invoice can still vary due to partner terms, taxes, currency, promotions, or services, so IT Partner should provide a written quote before transfer.

### What happens to our Dynamics 365 Commerce configuration during a CSP transfer?

Your tenant configuration should remain in place during a billing partner transfer, because the goal is to change CSP management rather than rebuild the Dynamics 365 Commerce environment. IT Partner should confirm there is no subscription gap and that administrative access, support ownership, and renewal settings are correctly assigned.

### What security and compliance responsibilities come with this SKU?

Microsoft provides the cloud service foundation, but the customer remains responsible for configuration, identity governance, data handling, integrations, and commerce-specific compliance, because this SKU is only one part of the overall Dynamics 365 Commerce solution. Payment compliance, privacy obligations, and third-party processor controls should be reviewed as part of the implementation.

### Can a nonprofit use this SKU in GCC, GCC High, or a specific data residency region?

Do not assume GCC, GCC High, or a specific data residency outcome from this Charity listing, because the source catalog identifies nonprofit-priced Dynamics 365 Commerce Scale Unit - Cloud but does not state government-cloud availability or residency guarantees. IT Partner should confirm the customer’s required cloud, region, and deployment pattern before purchase.

### What is the safest way to get started or migrate to this nonprofit eCommerce capacity?

Start with licensing and architecture validation, because this SKU must fit the nonprofit’s Dynamics 365 Commerce environment rather than being a standalone migration tool. IT Partner should review eligibility, prerequisites, scale unit sizing, region, integrations, data migration scope, testing plan, and renewal commitments before the subscription is activated.

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