# OneDrive Tenant-to-Tenant Migration

> OneDrive Tenant-to-Tenant Migration is an IT Partner service for moving OneDrive files from one Microsoft 365 tenant to another, typically when a company merges with or acquires another company, or when migrating to a different geographic region. IT Partner analyzes current OneDrive use, prepares a usage report and migration plan, performs pre-stage and final data migration, provides informational messages for users, and supplies a project closeout report. Employees can continue working during the pre-stage migration and temporarily stop working at a predetermined time for the final transfer.

Canonical: https://o365hq.com/services/onedrive-tenant-to-tenant-migration
Provider: IT Partner LLC — US Microsoft partner since 2006. Book: https://o365hq.com/book

**Price:** $10 per user + $1,500 tenant fee · **Duration:** 5 days · Fixed price, pay after approval.

## Overview

IT Partner migrates OneDrive files from one tenant to another with minimal downtime for employees. The migration is implemented in two stages: first, IT Partner performs a pre-stage migration that transfers files while employees continue working from any device; second, at a predetermined time, employees temporarily stop working with files while IT Partner performs the final transfer of data changed since the first migration. IT Partner uses its own software for the data migration to avoid data loss and errors during the transfer process.

## Success criteria

- All data is transferred to the appropriate OneDrive accounts in the new tenant in accordance with the migration plan
- OneDrive is available for desktop and mobile devices, as well as a web version

## Deliverables

- Usage report and migration plan
- Pre-stage data migration and result evaluation
- Final data migration
- Informational messages for users
- Project closeout report indicating the final project status, including acceptance criteria matching, any outstanding issues, and the final budget

## Implementation plan

1. **Kickoff meeting** — Start the engagement with a kickoff meeting.
2. **OneDrive use analysis** — Analyze the current use of OneDrive.
3. **Preparation of the migration plan** — Prepare the migration plan based on the OneDrive use analysis.
4. **User notification** — Provide informational messages for users.
5. **Pre-stage data migration** — Transfer files from one tenant to another while employees continue to work with their files from any device.
6. **Final data migration** — At a predetermined time, perform the final transfer of data changed since the first migration while employees temporarily stop working with files.
7. **Verification and fixing of issues** — Verify the migration results and fix issues.

## Prerequisites

- Microsoft 365 tenant with appropriate OneDrive for Business license

## Responsibilities

**IT Partner:**

- Analyze the current use of OneDrive
- Provide usage report and migration plan
- Pre-stage data migration and result evaluation
- Final data migration
- Provide informational messages for users

**Client:**

- Coordinate Client resources and staff schedules
- Provide a dedicated point of contact responsible for working with IT Partner
- Provide administrative access to the new and source tenants
- Coordinate any outside vendor resources and schedules
- Configure all networking equipment, such as load balancers, routers, firewalls, and switches
- Review and approve engagement deliverables in a timely manner

## Not included

- Configuration of workstations
- Customer team training
- Configuration of mobile devices
- More extensive documentation than the project closeout report; it can be provided for an additional fee

## Limitations & technical notes

- Depending on the amount of data, the pre-stage migration can take quite a long time.
- Employees will need to temporarily stop working with files at a predetermined time during the final data migration.
- The plan may vary depending on your needs.

## FAQ

### What is IT Partner’s OneDrive Tenant-to-Tenant Migration service?

IT Partner’s OneDrive Tenant-to-Tenant Migration service moves OneDrive files from one Microsoft 365 tenant to another, typically for mergers, acquisitions, or moves to a different geographic region. The service includes analysis, planning, pre-stage migration, final migration, user informational messages, verification, and a project closeout report.

### When should a company use this OneDrive migration service?

A company should use this service when it needs to move users’ OneDrive data from one Microsoft 365 tenant to another, such as after a merger, acquisition, divestiture, or regional tenant change. The service is designed specifically for OneDrive for Business tenant-to-tenant file migration, not for workstation, mobile device, or broader endpoint configuration.

### What is included in the OneDrive Tenant-to-Tenant Migration service?

The service includes a OneDrive usage analysis, a usage report and migration plan, pre-stage data migration with result evaluation, final data migration, informational messages for users, verification and issue fixing, and a project closeout report. The closeout report includes final project status, acceptance criteria matching, outstanding issues, and the final budget.

### What is not included in this OneDrive migration service?

The service does not include workstation configuration, customer team training, mobile device configuration, or documentation beyond the project closeout report. More extensive documentation can be provided for an additional fee if needed.

### How long does the OneDrive tenant-to-tenant migration take?

The listed service duration is 5 days, but the plan may vary depending on your needs and the amount of OneDrive data. With large volumes, the pre-stage migration can take longer, which is agreed in the migration plan.

### How is the OneDrive Tenant-to-Tenant Migration priced?

The service is priced at $10 per user plus a $1,500 tenant fee, quoted in writing before work begins — you pay after you approve delivery. The tenant fee covers analysis, planning, and cutover coordination; the per-user fee covers each migrated OneDrive account.

### Will employees be able to keep working during the migration?

Employees can continue working with their files during the pre-stage migration, because IT Partner transfers files while users continue working from desktop, mobile, or web access. During the final migration, employees must temporarily stop working with files at a predetermined time so IT Partner can transfer changes made since the pre-stage migration.

### Is there downtime during the OneDrive migration?

Yes, there is a planned temporary work stoppage for OneDrive files during the final data migration. This downtime is scheduled in advance, because IT Partner must complete the final transfer of data changed since the initial pre-stage migration.

### What does IT Partner need before starting the migration?

The prerequisite is a Microsoft 365 tenant with an appropriate OneDrive for Business license. The client must also provide administrative access to both the source and new tenants, coordinate resources and schedules, and assign a dedicated point of contact to work with IT Partner.

### What are the client’s responsibilities during the migration?

The client is responsible for coordinating internal resources and staff schedules, providing a dedicated point of contact, granting administrative access to the source and new tenants, coordinating outside vendors, configuring networking equipment such as firewalls and switches, and reviewing and approving deliverables in a timely manner. These responsibilities are important because tenant access, scheduling, and network readiness affect the migration plan and execution.

### What migration tool does IT Partner use?

IT Partner uses its own software for the OneDrive data migration. The service description states that this is done to avoid data loss and errors during the transfer process.

### How does IT Partner verify that the migration was successful?

IT Partner verifies the migration results and fixes issues as part of the implementation plan. The success criteria are that all data is transferred to the appropriate OneDrive accounts in the new tenant according to the migration plan and that OneDrive is available for desktop and mobile devices as well as the web version.

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