Demo

FY23 Modernize the Service Experience

This shared tenant demonstration environment allows you to explore the capabilities of Microsoft Digital Contact Center and Customer Service Modernization through the story of Contoso Coffee. Add customer account below to get access to demo assets/environment. Launch demo below to receive unique credentials valid for up to 2 hours. The demo script contains demo scenarios, step by step instructions, and talking points. If you have questions, please reach out to BizAppsDemos@microsoft.com

Last updated 2023-05-25

Duration

60 minutes

Recommended Role

Specialist Business Applications, Account Technology Specialist, TS Teams, Account Executive, Soluti...

Industry

Commercial

Licensing

Dynamics 365 Customer Engagement, Microsoft 365 E3, Microsoft 365 E5

Audience

Business Decision Maker, CEO, CIO, CSO, CTO, IT Decision Maker, Operations

Products

Dynamics 365 Customer Service, Microsoft Teams, Nuance Cloud IVR, Nuance Gatekeeper, Power Virtual A...

Solution Area

Business Applications

Solution Play

Modernize Service FY24

Demo type

Shared Tenant

Notes

No available notes

Assets

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