Demo

FY23 Microsoft Digital Contact Center

This FY23 shared-tenant demonstration allows sellers and customers to explore the capabilities of Microsoft Digital Contact Center, that includes Microsoft Dynamics 365 Customer Service, Microsoft Teams, Power Platform and Nuance through the story of Contoso Coffee. Add a customer account below and click "Start" to access the online environment. See the "Assets" sections for more information about how to use the demonstration. Write to BizAppsDemos@microsoft.com if you have questions.

Last updated 2024-03-07

Duration

30 minutes

Recommended Role

Specialist Business Applications, Account Technology Specialist, Account Executive

Industry

Commercial

Licensing

Dynamics 365 Customer Engagement, Microsoft 365 E3, Microsoft 365 E5

Audience

Business Decision Maker, CEO, CIO, CSO, CTO, IT Decision Maker

Products

Dynamics 365 Customer Service, Microsoft Teams, Nuance Cloud IVR, Nuance Gatekeeper, Power Virtual A...

Solution Area

Business Applications

Solution Play

Modernize Service FY24

Demo type

Shared Tenant

Notes

No available notes

Assets

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